Lot Level Simplified T&Cs for Blubirch Lots

Bid Value

Bid value is inclusive of GST however it doesn’t include the logistics cost.

Cancellation

Once a you have won the lot you have to honour the payment. Failure in doing so could result in penalty and/or “blacklisting” on the platform. Blubirch (Seller) have the right, at our sole discretion, to refuse or cancel any auctioned lot or part of it for any reason. In the event that an auctioned lot be cancelled, we will notify you by email/phone/SMS/WhatsApp of such cancellation and your payment will be refunded within 24 hours.

Payment Terms

Once you have been informed of winning an auctioned lot, you have to make full payment in 48 hours. If you fail to make payment in time, then Blubirch (Seller) reserve the right to cancel the auctioned lot or offer it to another interested party. However, failure in making payment by you can result in penalty and/or “blacklisting” on the platform. Blubirch may revise the payment terms from time to time in its sole and absolute discretion; provided, however, that any change to payment terms will not be effective for any then-pending Sale, but will only be effective for the next Sale subsequent.

Item Condition (Definitions)

Brand New

A brand-new, unused, unopened item in its original packaging, with all original packaging materials included. Packaging might have minor scratches or damages. Since it is seal packed, functional & physical condition of the item is not checked by Bulk4Traders team

Open Box

An apparently untouched item in perfect condition and fully functional. The original packaging is intact but could have minor scratches or damages. There are absolutely no signs of wear on the item.The product has been tested by the Bulk4Traders team

Very Good

The product is well-cared-for and is fully functional but may show minor physical or cosmetic blemishes and/ or the item may have some accessories missing. The packaging might have been replaced to protect the item. The product has been tested by the Bulk4Traders team

Good

The item shows normal marks from consistent use, but it remains in good condition and works fully. It may show other signs of previous use and/ or the item may have some accessories missing. The packaging might be missing or might have major damages. The product has been tested by the Bulk4Traders team.

Acceptable

The product may have minor functional issues and/ or the item is fairly worn. Signs of wear can include aesthetic issues such as scratches, dents, worn corners and cracks/damage on body. The item may have identifying markings on it or show other signs of previous use. Packaging may or may not be present and packaging condition may be bad. The product has been tested by the Bulk4Traders team.

Defective

The product may be functionally defective and/ or physically damaged. Packaging may or may not be present and packaging condition may be bad. The product has been tested by the Bulk4Traders team.

Not Tested

These items have not been inspected by Bulk4Traders team or have been physically inspected but not functionally checked. These are being sold in “As-is” condition. Some of these items could be working order while some may not be fully functional. These may not come with original packaging, manuals and/or supplementary accessories such as batteries and chargers

Shipment

Post payment for the won lot, buyer will receive the invoice and information for inventory pickup. Logistics cost has to be borne by the buyer over and above the bid value.

Claims: 

Self Pickup

Claims can be filed ONLY for shortage of items when the inventory is being picked up from the Blubirch warehouse. The buyer cannot file claims for any other situations such as grade mismatch or item mismatch, however, he can reject such units during pickup and these will not be invoiced by Blubirch.

The buyer or buyer’s representative should clearly account for all the items included in the winning lot and what they are picking up. If there is a shortage of units, the buyer should inform Blubirch representative immediately. The details of the shortage such as number and type of shortage should be noted on the invoice document given to the buyer at the pick-up location itself. 

3P Dispatch

If 3P logistics is used for shipping the units from Blubirch to buyer, no claim in any form will be entertained. 

Claim Procedure:

To make a claim, please follow the following process:

1. As noted above, the buyer should have the details of the discrepancy clearly noted in the invoice provided by Blubirch
2. Invoice should be signed by the Blubirch Warehouse Point of Contact
3. Email the signed invoice to the Blubirch Customer Service Team on support@b4traders.com and get the confirmation before leaving Blubirch’s warehouse
4. Blubirch will refund the money within 10-12 working days.

Applying and Logging In

How do I register as a buyer? What is the fee for registration?

Blubirch is an enablement platform that helps retailers, OEMs and brands create their own branded marketplace on the platform. Each of these marketplaces will have their own specific requirements for registration. You can register for one or more of these branded market place by following the instructions on “Register as a Buyer”.

Registration as a buyer is free and carries no cost.

Welcome to B4Traders : A platform owned and managed by Blubirch!

How long does it take to register on B4Traders?

You can register instantly on B4Traders using your mobile number.

What are some of the documents required for registration?

For registration you will only need your mobile number. However, once you have won a lot then you will have to update your GST to enable invoicing of the won lot.

Bidding

How do I place a bid?

After logging in to Bulk4Traders marketplace, you will be able to navigate to any live auction in any marketplace you are registered in. The auction will provide all the information you need to place a bid i.e. lot size, lot location, few photographs of the inventory, condition of the inventory, the floor price, the current bid price, increments to bid, the buy now price, and the time the auction ends. You can obtain detailed information by line item detail by downloading the manifest. 

Once you have studied the manifest and have made your decision to place a bid, you can click on the “Bid@ “ button and your bid will be recorded. All bids are considered as a serious commitment to pay and we expect all such commitments be honored.

Why does Blubirch extend the time of the auction even after the bid time is closed?

This feature is to discourage buyers who try to “time” the auction by placing their bid in last few seconds of the auction so that no one can put a counter bid. However, this feature ensures that if any bid is placed in last few minutes of an auction then the auction time will automatically get extended and all participating buyers will be notified through SMS or in-app notification.  

Are the images you are displaying actual images of the inventory?

Yes, the images that are shown are actual images of the inventory that is in the lot. However, in cases where seller doesn’t have real images then they can put other reference images. You are advised, however, to refer to the auction manifest for details and accurate information on the condition of each item in the lot.

Is B4Traders the seller?

No. As mentioned earlier, B4Traders is an enablement platform for retailers, OEMs and brands to liquidate their excess, returned, and refurbished inventory. The inventory is owned by the seller and B4Traders only provides a marketplace for auctions.

Can I buy merchandise without bidding on it? 

Unfortunately No! We are a hosting platform for auctions only. However, if you find a particular lot very attractive, you can take it off the auction by clicking the “Buy Now” button.

We do not allow the inspection of inventory before a bid is placed. All the information you need to make an informed decision is in the manifest.

Can I pick and choose items I want to buy?

No, a lot is sacrosanct and can not be broken i.e. you can only buy a lot as a full unit.

Can we inspect the inventory before placing a bid?

Since our buyers and inventory sellers are from across India, its not possible to allow the inspection of inventory before a bid is placed. All the information you need to make an informed decision is in the manifest

What is the meaning of “As-Is” inventory? 

Wherever it is not possible for Seller to Grade the inventory, it is marked as “As-Is” to be transparent to our buyers. Such lots may include inventories that are seal packed, open box, good, very good, defective or even damaged. Blubirch or the seller takes no responsibility of final grade of the material when the lot is offered on a AS-IS/ Where IS basis

What is the condition of the lot being sold?

We clearly display the condition of each lot. Each lot will have specific information on the grade, the mix and line item detail on the condition (grade) and grade of each item. We categorize our lots into the following conditions:

• Seal Packed

• Open Box

• Good: The item shows normal marks from consistent use, but it remains in good condition and works fully. 

• Very Good:

• Defective:

• Damaged

• Mixed: Having items of different grades

• AS-IS

How accurate is the listed condition on the inventory? 

Seller provides Inventory condition at the item level in the manifest. A variation of up (to 4% from what is stated in the manifest) should be considered acceptable.

What is the retail price listed for the auctions? What does this mean?

The Lot MRP is the original Maximum retail price. This is provided by the seller. B4Traders does not take responsibility for the accuracy of this listed MRP. We recommend buyers to always do their own research on product price in addition to what is provided in the manifest.

Will I be notified if I win?

At the auction close, the winning bidder is notified by email and text message. A won auction will also show up as an order on the “orders” page of the seller. 

Can I cancel my bid?

As noted earlier, we expect you to place your bid with all the serious commitment it requires. Placing a bid means you intent to buy he lot at the bid price under the conditions included in the lot with regards to any additional costs such as shipping etc.,

All bids are considered binding since they have an effect on the other bidders. If a current winning bid is disqualified for any reason, the next highest bid will be promoted as the winning status at the discretion of the seller.

B4Traders reserves the right in our sole discretion to cancel or not cancel a bid.

Payment

When should I make the payment once I have won the auction?

All payments are due within 24 hours of the winner being notified.

Please allow two business days for your payment to be processed.

How can I make the payment?

Payments have to be through a wire transfer or payment gateway. Detailed instructions are provided on your “Won” confirmation email.

If you use a different payment method that is not listed as an accepted payment method, it will increase the risk that your payment will be lost, delayed and/or returned, thus risking order cancellation for nonpayment.

Can I combine multiple payments together?

You can always combine payment for multiple “won” auctions as long as no payment is late. Payments should clearly indicate the bid number for which the payment is intended for.

Why does the buyer have to pay 100% amount in advance when inventory is delivered in 20/25 days? 

Since the Seller has to invoice before shipping, it needs 100% payment before invoicing. The delivery timelines are defined on max time period it can take to ship the goods from across India.

Can I pay 25% advance payment first and rest 75% at the time of pickup?

No.  Inventory is shipped only when 100% payment is received. If payment is not received on time, the confirmation will be cancelled and the auction awarded to the next highest bidder.

What currency are auctions in?

We accept payment only in Indian Rupees.

Does my payment include GST?

Payment include all applicable taxes and should be made in full.

If I am no longer interested in the auction I won, do I still have to pay?

As mentioned earlier, an auction you have won is a binding commitment. If you do not honor the commitment, you run the risk of being blacklisted and/or being asked for a reinstatement fee to reactivate your account. The reinstatement fee varies by seller and may include a penalty from B4Traders.

Shipping

How does shipping work?

Shipping method and charges for shipping will depend on the specific auction and the Seller. Since B4Traders does not own the inventory, we do not manage or facilitate the shipping of that product. Please familiarize yourself with the specific shipping charges, methods and time before the bid is placed.

Where the buyer is required to pick up the inventory or pay for shipping, it is the buyer’s responsibility to estimate the shipping cost. Once we have informed the processing of the payment, you may contact your logistics carrier to pick the inventory.

Unless specifically stated otherwise, you will not be able to collect the merchandise yourself or opt out of seller’s preferred shipping method. You must complete payment prior to making any shipping arrangements.

What if I received any fake / Mismatch or missing  items in the lot? 

 A mismatch of upto 4% is expected and tolerated. If the mismatch is more than 4%, a claim should be filed with B4Traders. A best practice is to record the opening of all the inventory received. Please share the video of fake items with B4Traders. Please note that in all such cases, no replacement will be provided. You will have to raise the claim as per the claim process. The claim will be processed by the seller. Once the seller has approved the claim request, a refund will be made. If the seller rejects the claim, the buyer will be notified with the reason for the rejection.  

All shipments received by the buyer have to opened under a clear Video recording. At that time the buyer has to show under the camera that items were missing or fake or damaged. If the box is opened without Video recording and Video is taken later where original seal on the box is already tampered, no claims will be expected

The Video and details of Fake/Mismatch/missing items have to be sent to support@blubirch.com with auction numer in the subject

What are some of the best practices with regard to acceptance of orders where Shipping is done by Seller directly to Buyer warehouse?

• Do not refuse the shipment unless it is absolutely the wrong order.

• Ensure that box count matches your invoice. Take note of all identification numbers including manifest number.

• Review the delivery receipt, and sign only for services performed. Keep a copy of your delivery receipt.

• If you have the ability, check the weight of what you received against the weight on the bill of lading. If there is a large discrepancy, count the inventory to confirm.

• Inspect the condition. If there are signs of excessive damage created by obvious carrier negligence, take pictures while the goods are in the truck. In addition to taking photos, take detailed notes. Describe the issues, including pallet ID(s), on the delivery receipt/POD. 

• Keep copies of all forms and pictures for your records and in case you need to provide them to be reviewed.

• Keeping in mind the original auction lot condition description, if further inspection reveals damage, stop. Document the issues, take pictures, and submit details to support@blubirch.com

What Is the delivery timeline for orders shipped by the seller? 

Delivery timeline varies from 5-25 working days dependent on the destination. This timelines are based on the maximum time period it can take to ship goods from one end of the country to another. Under normal circumstances, inter-city and inter-State, where the States are within one zone, inventory shipping takes less than 7 days.